Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring the paper form to the surgery, where you will find a prescriptions post box to the right hand side of the main entrance (see photos).
We do not take repeat prescription requests over the phone (unless you are housebound or this has been agreed by one of the GPs).
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- you can submit an e-consult through the Patchs system
- or call the practice to book an appointment with a suitable clinician.
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.